What are the requirements for renting a car?

The driver must produce a valid Singapore Class 3 driver’s license and identity card (locals) or an international driving permit with passport (foreigners). If an IDP is not available, hirer must get an official English translation of their native country’s driver’s licence if it is in foreign language. Translation should be done at their respective embassies. Minimum age is 23 and maximum 60 years old. A minimum of 2-year qualified driving experience is required.

What does the car rental rate include?

Rates include insurance, maintenance and unlimited mileage. Minimum charge is one-day rental.  Excess hours are charged at one-fifth or up to 50% of daily rates depending on the number of hours exceeded.  Rates are subject to change without prior notice.  All rates are quoted in Singapore currency and subject to 7% GST (Goods and Service Tax).

What does your car rental insurance cover?

Our vehicles are covered under a comprehensive commercial motor policy which includes loss / damage to the vehicle and liability to third parties. However the hirer is liable for damage excess as follows – private cars $3000 for up to 1600cc / $4000 for 1800cc and above / $4000 for all commercial vehicles.

What is CDW? – COLLISION DAMAGE WAIVER

The hirer may choose to reduce their liability for damage excess by purchasing CDW. Private cars – Rates $15+GST per day for up to 1600cc / $20+GST per day for 1800 cc and above and all commercial vehicles.

What happens if my vehicle is involved in an accident?

The hirer must report all accidents to Popular Rent A Car immediately. Hirer shall not admit liability. Should there be bodily injuries, the hirer must report to the Singapore Traffic Police within 24 hours and the original accident report must be forwarded to our office as soon as possible. Where there are no bodily injuries involved, the hirer is required to fill in a non-injury motor accident report form, which can be obtained from Popular Rent A Car.

Will there be any charge if I want the vehicle to be delivered to me?

There will be a service fee of S$26.75 for each delivery or collection during office hours (0900-1800 hrs Mon-Fri & 0900-1600 hrs on Sat) and $37.45 after office hours.

Can I drive into West Malaysia?

Yes, subject to a surcharge of $37.45 w/GST per day and $48.15 per day for Hari Raya and CNY periods. Notify us in advance so that the vehicle will be properly and adequately insured for use in West Malaysia.

What are your office hours and when can I collect and return my rental vehicle?

Our office is open Mon-Fri 9am-7pm and Sat 9am-4pm and closed on Sundays and public holidays. Collections and returns will be during office hours, subject to special exceptions with surcharge.

Please contact us if you can’t find your question above. We’re happy to help!

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